Setting up Authenticator as an 2-factor authentication method – VertexGraph

In this article, we will show how an admin can setup Authenticator for the organization's users to use as a 2-factor authentication method.

Enabling the Authenticator method as an admin

1. In the admin dashboard, go to the Settings page, and click “Configure” under “Two Factor Authentication”

2. Turn on the toggle for “Enable Two Factor Authentication”

3. Make sure the toggle next to “Authenticator” is turned on, then click “Apply”

Setting up the Authenticator as a user

1. The first time that the user logins, the user will see the option to choose a method to setup. The user should click on “Choose” next to the authenticator.

2. The user will get taken to the page for setting up the authenticator app

3. Go to Microsoft’s Authenticator App and click on the “+” sign

4. Select the “Work or school account”

5. Select the “Scan QR Code” option

6. Then follow the instructions to use camera to scan the QR code shown on the VertexGraph product page

7. A new entry appears on the Authenticator app (though the exact value may be different from what’s shown here)

8. Enter the security code to the VertexGraph Authenticator setup page and click “Apply”

9. Then the user will be successfully logged in and taken to the user portal